How to Set Up a Corporate Mobility Strategy

What is Mobility?

Mobility is the spread of mobile work-flows and mobile devices (tablets, smartphones) in the completion of everyday corporate and private tasks. In 2014, 60 per cent of all clients connecting to the internet globally are smartphones or tablets. This percentage is even higher in Hungary, and more and more apps are developed only for mobile devices.

Enterprise mobility and the pertaining strategy are about moving business efficiency to a higher level while providing security and compliance at the corporate level; and, at the same time, increasing the degree of freedom, which ensures employer satisfaction.

The aim is not limitation and control, but the provision of functionality and options.

 Enterprise Mobility Management (EMM) is not equal to Mobile Device Management (MDM) services, as it is a lot more than that. 

The history of mobility

In the 90s, every device was used at fixed locations, and any data exchange was done by means of floppy disks. No working at homes was done, and the notion of information workers was unknown. Later, technology became faster, smaller and cheaper. High bandwidth was no more a rare privilege, but became available to every business. Devices were no more fixed, but became mobile—however, around 2007 they were focused at single applications.

Then, the first iPhones were launched.

According to a Gartner Predict report, half of the employers will expect their employees to use their own devices for work by 2017.

What is “BYOD”?

Bring Your Own Device (BYOD) is an approach closely related to mobility. It means devices used within the organisational environment, owned by the employees, either purchased at their own cost or partly subsided by the employer. These devices can host private and corporate data as well, predominantly mixed with each other. BYOD is part of mobility, however, mobility is more than that.

What is “COD”?

Corporate Owned Device (BYOD) is an approach closely related to mobility. It means company-owned devices used within the organisational environment, purchased at the cost of the company, with corporate support. The devices host corporate data, mainly in a homogeneous way, but the creation/storing of private content is also possible.

COD is part of mobility (similarly to BYOD); mobility is the unity of BYOD + COD approach sets.

What is “COPE”?

We must remember that the value and advantages of use of a mobile device is not a question of ownership.

Employees can work equally well on private or corporate-owned devices that is attractive to them.

COPE (corporate-owned, personally enabled) strategy is a combination of BYOD and BPD elements that neutralizes the disadvantages of those approaches. The company purchases the device chosen by the employee as their “favourite”, and also allows its private use for the worker. As the device is owned by the enterprise, there is no or less room for employee dissatisfaction for receiving the device preloaded with a corporate device management solution. Furthermore, with large volume procurements, the enterprise gets volume discounts for the devices, as compared to the prices paid by the workers individually.

Enterprises miss the goal in mobility

A surprisingly small percentage of organisations keep up with the spread of mobility. According to analysts, two reasons account for this:

  • They underestimate risks.
  • Employees will always find solutions to get around limitations. IT does not exist for itself, but to support business.
  • They are not realising the advantages.
  • In many cases, business professionals fail to recognize the advantages of employee mobilization (productivity, security).

What is the aim?

Security should not be sacrificed for the sake of business efficiency; however, the introduction of too rigid and unmanageable systems can also strangle business. Our aim is to provide you with a solution that helps establish a precious balance of usability, flexibility and risks. To set up a really usable Mobility Strategy.

What does Citrix Enterprise Mobility Management consist of?

It is a strategy of two approaches: BYOD + BPD, that are coexistent (having the same types of security challenges), while handling it in two distinct ways (enterprise and/or private use cases).

This service bundle provides the following benefits for smartphones, tablets, netbooks (and notebooks to follow soon):

  1. centralised registration of devices,
  2. lifecycle management,
  3. centralised distribution of software,
  4. remote, centralised configuration,
  5. device and application control,
  6. security and compliance,
  7. remote management,
  8. monitoring and help desk.

We perform a detailed audit of your business as a basis for the above service, based on COBIT methods, in order to define the current and the planned future states of the enterprise. Not only will the audit bring the present state to light, but it will also give a detailed outline of the stages of transition. We will examine Enterprise Maturity in terms of mobility, and will also define the goals to aim.

What is Mobility Management Audit about?

The audit is based on COBIT methods. The audit focuses on the following strategic points:

  1. Who will be the employees within the enterprise who are provided the service?
  2. Which devices will be allowed and advised during the deployment?
  3. What services will be allowed to use; what, and under what terms will they be allowed to be used for?
  4. What software licenses will have to be purchased for this?
  5. What types of mobile devices can be included; will they need to be exchanged for other types?
  6. Publication of the programme implementation.
  7. ROI examination, cost of operation.
  8. Security and compliance.
  9. Support and maintenance.
  10. Is the solution future-proof? Examination of investment protection.

What mobile products can Citrix Enterprise Mobility Management Services handle?

Not all mobile devices and platforms can be covered by a mobile management strategy.

For further information contact: emm@delta.hu